Workshop on Customer Relationship Management
Intended For
Financial, Sales & Marketing, HR, Customer Support Managers, Accountants, Marketing & Customer Support Executives
Components
- What is CRM – the concept?
- Modern trends in CRM
- Other Core Concepts embedded into CRM
- The Importance of Technology Account & Contact Management
- Sales Force Automation
- Campaign Management
- Customer Service Management
- Deciding on the Technology Solution Which is right for your organization
- Important things to consider before implementation
Commencement
Commencing date will be notified later..
Click here to download the registration form |
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